JOB VACANCY: Front Desk Officer at Visions Opticals! Victoria Island, Lagos

At Visions Opticals, we deliver world-class optical services including computerized eye tests, lens advisory, frame style consultations, contact lens fittings, glaucoma screening, and more. 

We are committed to providing top-tier care and style to our clients, and we’re looking for a professional to be the welcoming face of our brand.

Join Our Team at Visions Opticals!
Position: Front Desk Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Work Hours: Monday to Saturday

Job Summary:
As our Front Desk Officer, you will be the first point of contact for clients—offering a warm, friendly, and professional welcome. You’ll ensure smooth communication, manage appointments, and provide exceptional client support.

Key Responsibilities:

• Greet and assist clients in a courteous and professional manner.

• Manage incoming calls, emails, and WhatsApp messages promptly and efficiently.

• Schedule and confirm appointments accurately.

• Address and resolve client complaints with a positive attitude.

• Maintain relationships with existing clients while engaging new ones.

• Notify clients about new products and collections available in-store.

• Track and analyze daily sales performance.

Qualifications and Skills:

• Bachelor's degree from a recognized university.

• Minimum of 2 years post-NYSC relevant work experience.

• Strong communication and interpersonal skills.

• Proficient in sales and negotiation techniques.

• Tech-savvy with the ability to learn new systems quickly.

• Strong problem-solving abilities and proactive mindset.

• Self-motivated and capable of working independently.

Remuneration and Benefits:

• Highly competitive salary

• Additional perks include Lunch, HMO, and Staff Vehicle

Application Deadline:
20th April, 2025

How to Apply:
Interested and qualified candidates should send their CV to hr@visionsopticals.com using "Front Desk Officer" as the subject of the email.